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Hawthorn Suites By Wyndham Troy MI

2600 Livernois Road, Troy, MI 48083 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites By Wyndham Troy MI
  • Phone Numbers
      Phone: 1-248-689-6856
      Fax: 1-248-689-3788
  • Pets are allowed for a non-refundable charge of $20 USD per night, $100 USD per week, and $200 USD per month. ADA defined service animals are also welcome at this hotel. There is a 35 lb maximum weight limit.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
2600 Livernois Road Troy, MI 48083

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Hawthorn Suites By Wyndham Troy MI  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Hawthorn Suites By Wyndham Troy MI  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Hawthorn Suites By Wyndham Troy MI  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Hawthorn Suites By Wyndham Troy MI  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Hawthorn Suites By Wyndham Troy MI  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Hawthorn Suites By Wyndham Troy MI  Value
3.05 3 of 5 stars

“Pretty comfortable, but losing its polish”

  , Polson
We visit the Seattle metro area frequently, and because we have a large family, asking a family member to house us all is sometimes too much, so we've stayed at Hawthorne suites two or three times now. At this last stay, our check-in service was great. Friendly, courteous Miley got us lined up and gave us helpful hints about places to go. She earns a 5. During our stay, we called about having our room made up, and we'd had the "Do not disturb" sign up, so we wanted to be sure we hadn't missed our chance. The front desk staff was clipped & stated "they'll come anyway," without any reassurance that she would inform housekeeping, or any basic courtesy. It seemed as though I was talking with a petulent 14 year old. Other noticeable items/issues: The swing lock on our door had lost 2 of 3 screws, so it wasn't really operational. The key operation was really difficult to work on our door -- we had to try over & over, pull the door closed further, etc. The Saturday night of our stay, the room next to us was booked for what appeared to be a party, which kept us up quite a while because it was easily overheard.At check-out time, we were running late for a memorial, so I called to be sure we didn't have any other responsibilities. THe front desk staff said he'd check with housekeeping and then get back to me, which he didn't. So, we left town without hearing back. So the scores reflect the check-in (5!), stay (2) and check out (2) scores.Other than that, things were OK.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.