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Hawthorn Suites by Wyndham San Antonio NE

13101 East Loop 1604 North, San Antonio, TX 78233 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham San Antonio NE
Based On 76 reviews76
  • Phone Numbers
      Phone: 1-210-655-9491
      Fax: 1-210-655-8940
  • We are a pet friendly hotel with restrictions. Please contact hotel for specific information. A non-refundable pet charge dependent on the number of nights of stay will apply upon check-in. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
13101 East Loop 1604 North San Antonio, TX 78233

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Hawthorn Suites by Wyndham San Antonio NE  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Value
3.05 3 of 5 stars

“Could use improvement”

  , Tucson
We loved the layout of the suite, and were quite comfortable there, but very disappointed in the cleanliness, expected better. The tile floors were dirty, drips from prior occupants, so know that it hadn't been mopped before our arrival, our bathtub had hair in it when we arrived. The faucet in the shower had mildew and mold around it. Thanksgiving evening when we arrived back to our room there were no clean towels and we had used all the others previously. My husband went to the office to get some and they said that there were none, and no maid service on holidays. We feel if there is no maid service or clean towels, then we should not have had to pay the full rate for that day. I will be sending a personal note directly to the hotel stating this as well. There were two phones in the suite, but neither one worked. The alarm clock also did not work. Are they just in the room for props?

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.