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Hawthorn Suites by Wyndham Columbus West

5505 Keim Circle, Columbus, OH 43228 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham Columbus West
  • Phone Numbers
      Phone: 1-614-853-6199
      Fax: 1-614-853-6198
  • Up to 2 pets less than 40 lbs each are allowed for a non-refundable charge of $25 per night. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
5505 Keim Circle Columbus, OH 43228

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Hawthorn Suites by Wyndham Columbus West  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Hawthorn Suites by Wyndham Columbus West  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Hawthorn Suites by Wyndham Columbus West  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Hawthorn Suites by Wyndham Columbus West  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Hawthorn Suites by Wyndham Columbus West  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Hawthorn Suites by Wyndham Columbus West  Value
3.05 3 of 5 stars

“Lacks customer service! Needs repairs!”

  , Detroit
I received a call the afternoon of my check-in and was informed of a $100 deposit. When I questioned the deposit I was informed by the rude young lady on the phone the it is listed on their website in small print under incidentals. She also informed me that she could cancel my reservation when I protested the last minute notice of the deposit. (You know, that you don't have to stay here tone of voice.) Very rude. After arrival, the room appeared nice enough, at first glance. However, further review revealed cracked and broken floor tiles (which I tripped over), weak wood in the floors covered by carpet, mounds of dust on the lighting fixtures and an overall lack of proper maintenance.It's a shame, really. You can tell it was once a very nice place to stay. Wouldn't recommend it to someone from out of town.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.