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Hawthorn Suites by Wyndham San Antonio NE

13101 East Loop 1604 North, San Antonio, TX 78233 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham San Antonio NE
Based On 76 reviews76
  • Phone Numbers
      Phone: 1-210-655-9491
      Fax: 1-210-655-8940
  • We are a pet friendly hotel with restrictions. Please contact hotel for specific information. A non-refundable pet charge dependent on the number of nights of stay will apply upon check-in. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
13101 East Loop 1604 North San Antonio, TX 78233

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Hawthorn Suites by Wyndham San Antonio NE  SleepQuality
5.05 Average TripAdvisor Value Rating of 5 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Value
2.05 2 of 5 stars

“Customer Service”

  , Crestview
Although the rooms was designed great, the customer service did not compare. One night, we got back at 6pm and the room had not been serviced. I called the Front Desk and was told the cleaners were still making their rounds. My husband called 30 minutes later and was told the cleaners had gone home. He had to go to the Front Desk to get clean towels. One night, we got back about 10pm and found there was only 1/4 roll of toilet tissue. We called the desk and was told there was no one to bring us more, so my husband had to go there to get some. There were no paper towels in the kitchen although there was a towel mount on the wall. Also, there was coffee packets, but the packet with the sugar, etc., was never replaced the following 6 days we were there. The lobby was great when it wasn't breakfast time. Otherwise, too too crowded. It needs to be enlarged for the amount of rooms in the hotel. The lady who tended to the breakfast area was great. She asked if we need anything or help. She was very nice.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.