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Hawthorn Suites by Wyndham Overland Park

11400 College Boulevard, Overland Park, KS 66210 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Hawthorn Suites by Wyndham Overland Park
  • Phone Numbers
      Phone: 1-913-344-8100
      Fax: 1-913-344-8200
  • No smoking
  • Maximum of three pets are allowed for a non-refundable charge of $10 per night. Pet Sanitation Fee is $200 if applicable. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
11400 College Boulevard Overland Park, KS 66210

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Hawthorn Suites by Wyndham Overland Park  Cleanliness
1.05 Average TripAdvisor Location Rating of 1 of 5 for Hawthorn Suites by Wyndham Overland Park  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Hawthorn Suites by Wyndham Overland Park  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Hawthorn Suites by Wyndham Overland Park  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Hawthorn Suites by Wyndham Overland Park  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Hawthorn Suites by Wyndham Overland Park  Value
1.05 1 of 5 stars

“Scam going on through the hotel and staff did not infor”

  , New Orleans
My experience was terrible and I am still dealing with it. I had to change rooms due to I need a 1st floor room because I had elderly people with me. That was fine, I had no problem with that. Before the move to the other room, an employee name Jordan call me room know that that I was moving to another room and said that I would be getting a free night because of the problems. I went to check out and there was know such call that was made to my room by the employee. Come to find out there is a SCAM going around in the hotel were someone is calling into the guest rooms. According to the front deak a letter went out weeks ago to inform the staff. The same day I had $942.24 worth is charges in my account were someone used my credit card. My main problems are three issues. The money that was charge to my account because of this SCAM. Secondly, my safety. The person who called my room used the person who work at the hotel name and knew my information. They called my room and ask for me by name and they used the name of the person who works there. When I check out the Front desk person was very rude trying to rush me out and knew no information on what time the Manager would be on Monday. I left my information for the Manage to contact me. On Monday when I called the Manager she had no Idea what I was talking about. The Manager was very rude and had no Customer Service skills at all. She had the nerve to tell me someone nust have over heard the conversation about the room and the frontdesk person name. That is how they knew my information. She was not ever concern with what I had to say. I ask for a corporate number to call a make a complaint. Call the corporate number, I was on hold for by 20 mins. A representative took my information and told me someonw will contact my back on April 19. I filed to report on April 15. It is so sad that a hotel does not care about Customer Service. Customer Service and Safety should be #1 with any business, large or small. I am out of $1000 while the bank investigate plus I had to pay for a room that was not worth the price or the trouble. I was in a non smoking room the was full on smoke smell when I open the door and the front desk told me that was probaly because had been smoking in there and the room had been locked up. I had to find housekeeping my self to spray to room.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.