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Hawthorn Suites by Wyndham Lubbock

4435 Marsha Sharp Freeway, Lubbock, TX 79407 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham Lubbock
  • Phone Numbers
      Phone: 1-806-792-3600
      Fax: 1-806-792-3601
  • Maximum of 2 pets are allowed for a non-refundable charge of $150 per stay. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
4435 Marsha Sharp Freeway Lubbock, TX 79407

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Hawthorn Suites by Wyndham Lubbock  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Hawthorn Suites by Wyndham Lubbock  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Hawthorn Suites by Wyndham Lubbock  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Hawthorn Suites by Wyndham Lubbock  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Hawthorn Suites by Wyndham Lubbock  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Hawthorn Suites by Wyndham Lubbock  Value
3.05 3 of 5 stars

“Yucky pool”

  , Clovis
We chose Hawthorn Suites because of the indoor heated pool. We checked in with a VERY excited 3 year old who couldn't wait to swim. The man at the front didn't tell us which place to park or what door was close to our room. The rooms are updated and the decor is nice and modern. The cleanliness is sub par. It seems as if it's just quickly cleaned in the bathrooms and kitchenette. Corners were really yucky and dirt built up. It's not super noticeable because of the dark floors but they aren't clean. The chair rail that lines the hallways was so dusty. My daughter rubbed up against it and had dust on her shirt. We were in a ground floor room and there was about a 2 inch gap between the blinds and windows and our curtain was falling off of one of the windows. We could see people walking by at night in the cracks of the curtains. We couldn't dress without being in the bathroom. The pool was freezing, filthy, and stinky. The hot tub was warm but the smell of it was off putting. The hot tub had gross foam right away and that's a huge sign that it's dirty. There was no way we were putting our bodies in it. Total disappointment. Was told by the assistant manager that it looked foggy in the pool (you can't see the bottom) because it was salt water and they needed to redo the bottom of the pool. The breakfast was terrible. Cute Texas shaped waffles...too bad they were not good either. Juice was not cold. We won't be staying there again.

Other Recent Traveler Reviews from Hawthorn guests:

  , Midland
4.0 of 5 stars

 
  , Crane
2.0 of 5 stars

 
  , Amarillo
  , Lubbock
  , Austin
  , Channing
  , Richmond

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.