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Hawthorn Suites by Wyndham San Antonio NE

13101 East Loop 1604 North, San Antonio, TX 78233 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham San Antonio NE
Based On 76 reviews76
  • Phone Numbers
      Phone: 1-210-655-9491
      Fax: 1-210-655-8940
  • We are a pet friendly hotel with restrictions. Please contact hotel for specific information. A non-refundable pet charge dependent on the number of nights of stay will apply upon check-in. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
13101 East Loop 1604 North San Antonio, TX 78233

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Rooms
4.05 Average TripAdvisor Service Rating of 4 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Hawthorn Suites by Wyndham San Antonio NE  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Value
1.05 1 of 5 stars

“Disgustung rooms needs updated bad! DUMP AND BUGS”

  , Renton
When I first checked in i was greeted properly by a great guy named Ray, Got to my room and it looked as though it was in the middle of a remodel. The door lock wouldn't latch the carpet was gross,there were lights burnt out,both bathtubs had black footprints in them and the surrounds were filthy,the return exchange vent for the air flow was covered with what looked to be a bear skin rug by the amount of build up over the vent, and to top it off i woke up to ants crawling on my body in the middle of Feburay! I called the desk they moved me again. This room looked as though someone had just checked out. Dirty,smelled like a locker room and all the same problems as the last one, So i get to my "jacuzzi" suite room. It was a jetted tub with the same dirty black footprints and mold around the tub.It had empty bottles of beer on the patio with cigarette butts in them,the windows i should have mentioned in a all 3 rooms were COVERED AND CAKED with a yellow film and had not been cleaned since the place was built and I cleaned them myself. At this point i am frustrated beyond belief and opted to sleep in the chair as it was more comfortable than this place! And as not to forget the last room had fleas of some sort and I will be contacting corporate for a full refund on my stay because this was awful!This place's only saving grace is the amazing full hot breakfast! THAT'S IT!!!!

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.