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Hawthorn Suites by Wyndham Franklin / Milford Area

835 Upper Union Street, Franklin, MA 02038 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area
  • Phone Numbers
      Phone: 1-508-553-3500
      Fax: 1-508-404-2197
  • No smoking
  • Maximum of two pets are allowed for a non-refundable charge of $50 per stay. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
835 Upper Union Street Franklin, MA 02038

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Value
2.05 2 of 5 stars

“It should have been better...”

  , Athens
We stayed previously at another Hawthorn Suites in Arlington/WA, which was great. Unfortunately the Hawthorn Suites in Kent/WA was a disappointment. The outdoor concrete pathways to the room were covered with mulch & mildew. The concrete stairs to our room were covered in mildew. Need a serious pressure washing. The digital door lock refused to open on dozens of attempts, despite indicating that the key card was functioning properly (with a blinking green light). The carpets were stained badly, and need replacement. Towel bars in both bathrooms were bent/crushed. The lampshade in the living room was crushed. The bed pillows smelled like greasy hair from 10 years ago. Room 1708, in building R. Upon checkout, the clerk asked if we enjoyed our room. We explained the problems with the room, and were told "yeah...that's one of the BAD rooms". We certainly hope that they are repairing & upgrading the facility, as it clearly was once a nice place. Hopefully it will return.

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