Book online or call us: 1-800-337-0202 | Contact Us| Customer Care| About Hawthorn Suites

Hawthorn Suites by Wyndham Addison Galleria

15200 Addison Road, Addison, TX 75001 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Hawthorn Suites by Wyndham Addison Galleria
  • Phone Numbers
      Phone: 1-972-386-4800
      Fax: 1-972-386-2911
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
See All Reviews
Traveler Reviews brought to you by
15200 Addison Road Addison, TX 75001

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Hawthorn Suites by Wyndham Addison Galleria  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Hawthorn Suites by Wyndham Addison Galleria  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Hawthorn Suites by Wyndham Addison Galleria  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Hawthorn Suites by Wyndham Addison Galleria  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Hawthorn Suites by Wyndham Addison Galleria  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Hawthorn Suites by Wyndham Addison Galleria  Value
3.05 3 of 5 stars

“Pretty comfortable, but losing its polish”

  , Polson
We visit the Seattle metro area frequently, and because we have a large family, asking a family member to house us all is sometimes too much, so we've stayed at Hawthorne suites two or three times now. At this last stay, our check-in service was great. Friendly, courteous Miley got us lined up and gave us helpful hints about places to go. She earns a 5. During our stay, we called about having our room made up, and we'd had the "Do not disturb" sign up, so we wanted to be sure we hadn't missed our chance. The front desk staff was clipped & stated "they'll come anyway," without any reassurance that she would inform housekeeping, or any basic courtesy. It seemed as though I was talking with a petulent 14 year old. Other noticeable items/issues: The swing lock on our door had lost 2 of 3 screws, so it wasn't really operational. The key operation was really difficult to work on our door -- we had to try over & over, pull the door closed further, etc. The Saturday night of our stay, the room next to us was booked for what appeared to be a party, which kept us up quite a while because it was easily overheard.At check-out time, we were running late for a memorial, so I called to be sure we didn't have any other responsibilities. THe front desk staff said he'd check with housekeeping and then get back to me, which he didn't. So, we left town without hearing back. So the scores reflect the check-in (5!), stay (2) and check out (2) scores.Other than that, things were OK.

Other Recent Traveler Reviews from Hawthorn guests:

  , Shreveport
5.0 of 5 stars

 
  , Cooper
  , Idaho Falls
3.0 of 5 stars

 
  , Atlanta
4.0 of 5 stars

 
  , Wickes
  , Hilton Head Island

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.