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Hawthorn Suites by Wyndham Greenville

48 McPrice Court, Greenville, SC 29615 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
2.55Average TripAdvisor Overall Rating of 2.5 of 5 for Hawthorn Suites by Wyndham Greenville
  • Phone Numbers
      Phone: 1-864-297-0099
      Fax: 1-864-288-8203
  • Up to 2 pets are allowed for a non-refundable charge of $10.00 per night. Maximum weight 75 pounds. Sanitation fee is $150.00 if applicable. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
48 McPrice Court Greenville, SC 29615

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Hawthorn Suites by Wyndham Greenville  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Hawthorn Suites by Wyndham Greenville  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Hawthorn Suites by Wyndham Greenville  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Hawthorn Suites by Wyndham Greenville  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Hawthorn Suites by Wyndham Greenville  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Hawthorn Suites by Wyndham Greenville  Value
1.05 1 of 5 stars

“Unbelievable Front Desk "Manager"”

  , Dallas
Let's see where should I begin? For starters I was a little bit ahead of schedule so I decided to stop in at the front desk and see if they had my room available by chance. I walked up to the desk where I first met Brandon, the manager, or so he claimed as i am still not comepletely sure what his title is at the hotel. I let him know I had a reservation and asked if an early check in would be possible . Brandon called housekeeping and quickly notitfied me it was not available. This was fine as I had reserved the "Penthouse Suite" which there are only a few of and check-in was not until 3:00 pm. I sat in the lobby to wait for it to become available. Around 3:00 pm, Brandon calls my name and I approach the front counter only to be told the Penthouse Suite is still not available but he can downgrade me (At the same Rate) to a double queen townhouse I believe it was called... I had already waited three hours so I quietly accepted this . I ended up staying a few extra days, but since it was not pre-planned I had to reserve the room each morning if I was going to be staying and this was fine and didnt give me any issues, was even able to upgrade to the Penthouse suite, which I must say I was very impressed by the new furniture and great layout of the room. On the fourth day of my stay I woke up , had breakfast in the main building, and by 8:30 am had made my reservation on the Wydham website for the Penthouse Suite, received a confirmation nummber and even verified with the lady working in the front that it was good to go. I notified her that I would stop by the office in order to take care of the check-out/in process. At 11:48 (48 minutes past the hotels standard check-out time) I received a call in my room, it was Brandon, the :"manager" from the front desk. He spoke very rudely and basically told me "The room type you have a reservation for (The Penthouse Suite) no longer exists and you will have to check out today because I have someone here waiting to check in. it was 11:48 AM and when I attempted to check in to the same room just days earlier I had to wait three hours then was downgraded and he actually came beating on my door threatening to call police if I wasnt out in fifteen minutes. Im not completely sure but I was told the State of Texas is required to treat hotel rooms as your residence for the entire time you occupy a room, additional charges may be applied, but they cannot kick you out of a room if you are paying the bill. NEVER STAY HERE

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