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Hawthorn Suites by Wyndham Dallas Park Central

7880 Alpha Road, Dallas, TX 75240 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Hawthorn Suites by Wyndham Dallas Park Central
  • Phone Numbers
      Phone: 1-972-391-0000
      Fax: 1-972-391-0008
  • No smoking
  • Up to 2 large pets with a max weight of 80 lbs are allowed for a non-refundable charge of $15 USD for the first night and $10 each additional night, up to a maximum of $150. A non-refundable deposit is required. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
7880 Alpha Road Dallas, TX 75240

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Hawthorn Suites by Wyndham Dallas Park Central  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Hawthorn Suites by Wyndham Dallas Park Central  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Hawthorn Suites by Wyndham Dallas Park Central  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Hawthorn Suites by Wyndham Dallas Park Central  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Hawthorn Suites by Wyndham Dallas Park Central  SleepQuality
5.05 Average TripAdvisor Value Rating of 5 of 5 for Hawthorn Suites by Wyndham Dallas Park Central  Value
4.05 4 of 5 stars

“Great amenities, but service is lacking”

  , Vancouver, British Columbia
It was a first time stay at a Hawthorn Suites. We came into Dallas for family wedding and stayed for a week (Sunday to Sunday). Outside entrance was very low key, property is located right beside a Wyndham hotel and we drove by property twice before locating it. Had to go into Wyndham Hotel to ask where it was. Rooms booked for my family, parents, sister's family as well. Check in with Terry was efficient and professional. Nice open lobby and welcoming lounge area at front of hotel. Rooms very spacious, we booked a one bedroom suite which had a kitchen with fridge, stove and microwave. Comfortable, firm bed, nice flat screen hdtv's for bedroom and living room with sofabed. Had pool view but could not open windows for fresh air. Housekeeping needs to be improved, had to call on second day (Monday afternoon after we got back from sightseeing) to get room cleaned. Told that there was no housekeeping on weekends, only on weekdays. Cleaners came by quickly after phone call but did very minimal work (replaced towels, straightened out bed), did not vacuum carpet, clean bathroom floor, sink or tub (hairs all over floor, faucet and counter tops not wiped). I thought this was not done because the housekeeping was done while we were in our room and they may have felt rushed, but this was the general level of upkeep during our entire stay. Has outdoor pool which is not heated (quite chilly to take a dip into) and an adequate hot tub. Level of upkeep for outside pool area similar to upkeep of rooms, very minimal. Deck chairs straightened out daily but surface of pool and hot tub usually had leaves on it. Some other days I saw a beer can floating in hot tub as well as a cigarette butt. Good complimentary breakfast provided, has all the basics. Outside gas barbecue also available for guest use. Front desk will supply tongs and wire brush to clean grill and nothing else. We barbecued steaks one night and fried onions in our room kitchen. Fan ventilation in room is inadequate and we could not open windows in room. Result: room smelled like fried onions for the remainder of the week. Business center had 2 computers which had very slow connections to the internet. Printer was frequently out of paper. Fitness center very basic and small but this was rarely used in the mornings when I was there. Overall this place has a lot of great amenities, but it is lacking in service in the areas I mentioned earlier. I would recommend this hotel if you can get it for a good rate like us

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4.0 of 5 stars

 
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.