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Hawthorn Suites by Wyndham San Antonio NE

13101 East Loop 1604 North, San Antonio, TX 78233 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham San Antonio NE
  • Phone Numbers
      Phone: 1-210-655-9491
      Fax: 1-210-655-8940
  • We are a pet friendly hotel with restrictions. Please contact hotel for specific information. A non-refundable pet charge dependent on the number of nights of stay will apply upon check-in. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
13101 East Loop 1604 North San Antonio, TX 78233

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Hawthorn Suites by Wyndham San Antonio NE  SleepQuality
5.05 Average TripAdvisor Value Rating of 5 of 5 for Hawthorn Suites by Wyndham San Antonio NE  Value
3.05 3 of 5 stars

“unfortunate recent stay”

  , Rigby
I started a survey, didn't finish don't know where it went but this is important as we do plan to stay with you again. I made reservations ahead of time, I am disabled but also had recent surgery on my foot,I was assured a first floor room we were put on second floor told nothing was availableon the first. Remodeling was happening causing confusion among employees, as the usual amenities were packed, not available even though they had been requested while setting up reservation. Also the refrigerator did not work & all the food we brought for our stay spoiled overnight our first night.the room we were given was to be remodeled after or stay with new one.not having enough food for trip, very uncomfortable. I don't understand why we were not allowed a new room?? We were also given wrong directions to the hotel and ended up an hour south before getting correct directions. Other than those material issues the employees were wonderful, the room was not. We plan to continue to stay there in future however. We do love the hotel.

Other Recent Traveler Reviews from Hawthorn guests:

2.0 of 5 stars

 
  , San Andres Cholula Na
  , Bryan
  , El Paso
  , Waco
  , Warrior
  , Monterrey
  , Haughton
  , North Texas Area

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.