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Hawthorn Suites by Wyndham Holland/Toledo Area

6101 Trust Drive, Holland, OH 43528 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Hawthorn Suites by Wyndham Holland/Toledo Area
  • Phone Numbers
      Phone: 1-419-867-9555
      Fax: 1-419-867-9475
  • Pets are allowed for a non-refundable charge of $75 per night plus a refundable $50 deposit. Pet Sanitation Fee is $50 if applicable. Please call hotel directly for additional details. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
6101 Trust Drive Holland, OH 43528

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Hawthorn Suites by Wyndham Holland/Toledo Area  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Hawthorn Suites by Wyndham Holland/Toledo Area  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Hawthorn Suites by Wyndham Holland/Toledo Area  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Hawthorn Suites by Wyndham Holland/Toledo Area  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Hawthorn Suites by Wyndham Holland/Toledo Area  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Hawthorn Suites by Wyndham Holland/Toledo Area  Value
2.05 2 of 5 stars

“did not get what i was promised”

  , Holland
not what i had booked i specifically booked a handicapped room with walk in shower i specifically booked a full kitchen i needed a specific set up to accommodate myself as well we(myself and my service dog) were exhausted for a 10 hour drive and was looking forward to a nice rest in our suite when i arrived it was treacherous to get out of the car the parking area was a large thick sheet of ice it was dangerous for myself and my service dog it was unbelievable to me that the parking area was left in such dangerous conditons i am aware of the salt shortage but i booked a handicapped room alerted them to travelling with a service dog and was utterly floored when i tried to step out of the car under no conditions would that have been safe!!! thankfully my friend has checked in first and was there to assist me i do not know what i would have done if she had not been there when i finally made it to my room it did not have a full kitchen(no oven) and no walk in shower!!!!!!!!! called the front desk to fix the situation asked for help unloading my car they sent curtis the maintenance man curtis was probably the best part of the experience he was polite, kind and very helpful thank you curtis! the desk person said they did not have a room available for me that had all the specifics that i had booked they had another room with an oven but without a walk in shower or hand held shower device, etc and she was suppose to get back to me the next day with the possibilities of a room with what i needed never heard back from the front desk first off the shower only gave hot water for about 3 min then it turned luke warm and than cool very frustrating and stressful! I RE INJURED MY KNEE DUE TO THE POOR SHOWER SET UP SO HERE I AM WITH NO WALK IN SHOWER IN ORDER TO USE THE HAND HELD SHOWER GADGET I HAD TO STAND ON THE EDGE OF THE BATHTUB IN ORDER TO TURN THE SWITCH FROM REGULAR SHOWER HEAD TO THE HAND HELD I HAD TO DO THIS EACH AND EVERY DAY UPON GETTING DOWN OFF OF THE EDGE I HURT MY KNEE the inconvenience and the stay was very upsetting to me the stay would have been very nice if i had the items that i was promised upon booking (after booking on the travel site, i called the hotel to confirm that the room i was getting did indeed have the features i was looking for, and i was assured it did) upon leaving i had expressed to the maintenance man i intended to call when i returned home, but was exhausted from the 10 hour drive

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