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Hawthorn Suites by Wyndham Louisville/Jeffersontown

11762 Commonwealth Drive, Louisville, KY 40299 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown
Based On 74 reviews74
  • Phone Numbers
      Phone: 1-502-261-0085
      Fax: 1-502-266-7538
  • No smoking
  • Pets with a max weight of 85 lbs are allowed for a non-refundable charge of $15 USD for the first night and $10 each additional night, up to a maximum of $150. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
11762 Commonwealth Drive Louisville, KY 40299

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Value
2.05 2 of 5 stars

“On the way Down”

  , Lewisburg
I used to travel for work all the time. I thought I was pulling into a Residence Inn from the shape of the building, but the resemblance ended when I stepped through the door. The bricks of the entryway were loose. Whoever enters that room on a daily basis could not help but notice that. Although I don't drink coffee and didn't have to use it, the carafe for the coffee maker was missing. The couch could not be sat upon. Apparently it was a sleeper who had been broken down. There was a gap between the bottom back of the couch to the seat of over six inches. The tub had no plug. The metal ring around the shower pipe was rusty. The metal cover was just laying there. Any type of cleaning should have picked that up. The towels were mixed one like new and one just a step above the rag bag (rough, hard). The face soap at the sink was just an empty box. I stayed two nights. The glass I used to brush my teeth was still that evening because my toothpaste was on it. The bed was comfortable. The tv screen had swipes that interfered with viewing but since I had to watch it from the bed they showed more because I had a light to my back. Room above had a child that ran back and forth until after 9.. Not hotel's fault, but surely not much insulation there. Vacuum went up to but not all way to walls. Only one hanger in the closet and that one had the laundry bag on it. Looked fine going in, but lots of problems -- at least the bed was comfortable.

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