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Hawthorn Suites by Wyndham Columbus West

5505 Keim Circle, Columbus, OH 43228 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Hawthorn Suites by Wyndham Columbus West
  • Phone Numbers
      Phone: 1-614-853-6199
      Fax: 1-614-853-6198
  • Up to 2 pets less than 40 lbs each are allowed for a non-refundable charge of $25 per night. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
5505 Keim Circle Columbus, OH 43228

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Hawthorn Suites by Wyndham Columbus West  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Hawthorn Suites by Wyndham Columbus West  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Hawthorn Suites by Wyndham Columbus West  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Hawthorn Suites by Wyndham Columbus West  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Hawthorn Suites by Wyndham Columbus West  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Hawthorn Suites by Wyndham Columbus West  Value
1.05 1 of 5 stars

“Worst experience in a hotel ever”

  , Columbus
When I arrived I was told they didn't have my reservation...after at least twenty minutes he agreed to let me have my room even though it was only the first letter in my name that was wrong...I was then told I was going to be charged a twenty dollar per day charge for housekeeping. I was never told once told that was refundable.Then he told us that if we smoked we would be fined. I as well as everyone with me smoked outside. My friends thought they were in boot camp. When we left the girl got really nasty with me in front of other customers informing me that we had smoked. I asked her for the corporate office number. She flew her hand out sideways and in a very rude tone told me over there. When I went outside to call the number she told me was corporate she informed me that we were also thieves. The number wasnt corporate at all.We had arrived with extra pillows and blankets. We left there with our own. She has the highest rateing in poor customer service I can give. The tone of her voice was unacceptable. Then I get fined two hundred dollars for something we didn't even do. I will be disputing the hotel charge as well as the two hundred dollar fine. I have already talked to Citibank. I was not the only one I heard complaining while I was there.

Other Recent Traveler Reviews from Hawthorn guests:

2.0 of 5 stars

 
  , Columbus
4.0 of 5 stars

 
  , Columbus
2.0 of 5 stars

 
  , Columbus
  , Canfield, Ohio
  , Columbus
  , Columbus

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.