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Hawthorn Suites by Wyndham Lubbock

4435 Marsha Sharp Freeway, Lubbock, TX 79407 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham Lubbock
  • Phone Numbers
      Phone: 1-806-792-3600
      Fax: 1-806-792-3601
  • Maximum of 2 pets are allowed for a non-refundable charge of $150 per stay. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
4435 Marsha Sharp Freeway Lubbock, TX 79407

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Hawthorn Suites by Wyndham Lubbock  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Hawthorn Suites by Wyndham Lubbock  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Hawthorn Suites by Wyndham Lubbock  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Hawthorn Suites by Wyndham Lubbock  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Hawthorn Suites by Wyndham Lubbock  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Hawthorn Suites by Wyndham Lubbock  Value
3.05 3 of 5 stars

“Understaffed”

  , Cumming
Checked in and went to settle into room only to discover that all of the lights (except one light bulb in one fixture) were burnt out. The lone light was not enough to illuminate the room and it had a cave-like quality. I returned to the front desk where the clerk was doubling as restaurant attendant. I was assigned to another room. The second room was better, but also had burnt out lights. I like to read in bed, but the bedside lamp did not work (either bad bulb or lamp). I requested either a new light bulb or a new lamp and the front desk clerk told me would send maintenance to check on it. No one came to check and the front desk clerk never followed up. When I checked out, I had to ask front desk for my receipt and the clerk acted like I was bothering her...so I never mentioned the lamp (or lack thereof) and just took my receipt and left.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.