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Hawthorn Suites by Wyndham Louisville/Jeffersontown

11762 Commonwealth Drive, Louisville, KY 40299 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown
Based On 77 reviews77
  • Phone Numbers
      Phone: 1-502-261-0085
      Fax: 1-502-266-7538
  • No smoking
  • Pets with a max weight of 85 lbs are allowed for a non-refundable charge of $15 USD for the first night and $10 each additional night, up to a maximum of $150. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
11762 Commonwealth Drive Louisville, KY 40299

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Cleanliness
2.05 Average TripAdvisor Location Rating of 2 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Value
3.05 3 of 5 stars

“lipstick on a pig or not done with a remodel?”

  , Hays
I wanted a special couple of nights for my wife and booked a room with a hot tub. Internet didn't work in the room so I'll never know if the hot tub works. The night clerk (who was ill and shouldn't have been working with the public) didn't know what to do, but we finally convinced him to move us to another room. Internet was slow and sporatic everywhere except the lobby. The heater made sounds, the sound on HBO didn't work on the old TV, the water on the stool ran to fill the tank every 5 or 6 minutes until I shut it off to sleep, and although I was told there would be a reception on the first night of the stay - it didn't happen (maybe the clerk was too ill to pour beer).While I don't know if ownership is trying to put lipstick on a pig by making things look good and not worry about the details of what guests want or they are just not done with a remodel, something should be done immediately or the facelift won't matter because no one will return.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.