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Hawthorn Suites by Wyndham Sacramento

321 Bercut Drive, Sacramento, CA 95814 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham Sacramento
  • Phone Numbers
      Phone: 1-916-441-1200
      Fax: 1-916-319-7093
  • No smoking
  • Pets with a maximum weight of 25 lbs are allowed for a non-refundable charge of $50 per pet. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
321 Bercut Drive Sacramento, CA 95814

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Hawthorn Suites by Wyndham Sacramento  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Hawthorn Suites by Wyndham Sacramento  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Hawthorn Suites by Wyndham Sacramento  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Hawthorn Suites by Wyndham Sacramento  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Hawthorn Suites by Wyndham Sacramento  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Hawthorn Suites by Wyndham Sacramento  Value
2.05 2 of 5 stars

“We were in town for a family member in hospice care and...”

  , Liberty Twp
We were in town for a family member in hospice care and then the funeral. We had to move rooms four times in a week. The furnace in the first room would not stop unless the circuit breakers were turned off. Maintenenance couldn't fix it so when we got back at 10 PM, we had to move rooms. One night later, the furnace in that room stopped working at all. They gave us space heaters. Maintenance couldn't fix that either and we spent a second night with space heaters. On the third night, they thought they had it fixed, but came back in the evening, worked on the furnace again and then it stopped working. So, we had to move again. The hot water heater in the next room had only enough water for a four minute shower. Because of the reason for our visit, we were unable to get back to the hotel during the day. Management, although asked, never communicated during the day as to their success or failure in addressing the issues. I asked for a 50% discount at checkout (many hotels would make the stay free under these circumstances) but was denied.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.