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Hawthorn Suites by Wyndham Napa Valley

314 Soscol Ave, Napa, CA 94559 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham Napa Valley
  • Phone Numbers
      Phone: 1-707-226-1878
      Fax: 1-707-226-1448
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
314 Soscol Ave Napa, CA 94559

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Hawthorn Suites by Wyndham Napa Valley  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Hawthorn Suites by Wyndham Napa Valley  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Hawthorn Suites by Wyndham Napa Valley  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Hawthorn Suites by Wyndham Napa Valley  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Hawthorn Suites by Wyndham Napa Valley  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Hawthorn Suites by Wyndham Napa Valley  Value
2.05 2 of 5 stars

“I had no heat and they didn't care. Below Average place with bad customer service.”

  , Greenville
I had to stay there for 3 weeks. The first week was not too bad. They tried to do some remodeling and did not do the finishing that should have been done. 2nd week had no hot water for three days. I asked for it to be fixed every morning and it was not fixed until my last day. The next week was my real issue as I had just worked 17 hours and got back to my room at 1am and had no heat and it was 15 degrees outside. I called front desk and they told me there was nothing he could do. I told them the next morning that I was not going to pay for that night and they only gave me $37 off of my bill. I told them that this was not acceptable but they did not care.

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5.0 of 5 stars

 
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.