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Hawthorn Suites by Wyndham Franklin / Milford Area

835 Upper Union Street, Franklin, MA 02038 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area
  • Phone Numbers
      Phone: 1-508-553-3500
      Fax: 1-508-404-2197
  • No smoking
  • Maximum of two pets are allowed for a non-refundable charge of $50 per stay. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
835 Upper Union Street Franklin, MA 02038

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Value
2.05 2 of 5 stars

“I had no heat and they didn't care. Below Average place with bad customer service.”

  , Greenville
I had to stay there for 3 weeks. The first week was not too bad. They tried to do some remodeling and did not do the finishing that should have been done. 2nd week had no hot water for three days. I asked for it to be fixed every morning and it was not fixed until my last day. The next week was my real issue as I had just worked 17 hours and got back to my room at 1am and had no heat and it was 15 degrees outside. I called front desk and they told me there was nothing he could do. I told them the next morning that I was not going to pay for that night and they only gave me $37 off of my bill. I told them that this was not acceptable but they did not care.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.