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Hawthorn Suites by Wyndham Naples

3557 Pine Ridge Road, Naples, FL 34109 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Hawthorn Suites by Wyndham Naples
  • Phone Numbers
      Phone: 1-239-593-1300
      Fax: 1-239-593-1301
  • Pets with a maximum weight of 60 lbs are allowed for a non-refundable charge of $125 per stay. Pet Sanitation Fee is $250 if applicable. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
3557 Pine Ridge Road Naples, FL 34109

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Hawthorn Suites by Wyndham Naples  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Hawthorn Suites by Wyndham Naples  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Hawthorn Suites by Wyndham Naples  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Hawthorn Suites by Wyndham Naples  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Hawthorn Suites by Wyndham Naples  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Hawthorn Suites by Wyndham Naples  Value
2.05 2 of 5 stars

“Sounded good on paper”

  , Lisle
Thought I had scored a great value by finding a pet-friendly hotel close to my work location. The room had a kitchen; the hotel had laundry and fitness facilities. How bad could it be? I sure was in for a surprise. The room I stayed in the first night caused me some serious sinus issues. The next day, the heat was broken and I was told I'd have to switch rooms - terrible inconvenience when traveling with pets but the air quality in the new room was a major improvement. Found out on my seventh day, that the cleaning staff doesn't typically clean on weekends. Then on Monday, they simply forgot to clean my room. On my final day, I told the front desk not to bother cleaning my room since I'd be checking out later in the day. Was hoping not to stress out my two cats before the trip back home. When I got back to the room, the cleaning staff finally decided to clean. They also surprised me by turning the thermostat up to 89 degrees!This is a very tired property with extremely bare-bones staffing. Some remodeling and customer service training would go a long way. Huge disappointment.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.