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Hawthorn Suites by Wyndham Killeen/Ft Hood

1502 E. Central Texas Express, Killeen, TX 76541 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham Killeen/Ft Hood
Based On 92 reviews92
  • Phone Numbers
      Phone: 1-254-634-7795
      Fax: 1-254-634-1943
      Reservation: 1-800-527-1133
  • ADA defined service animals are welcome at this hotel. Pets under 25 pounds only.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
1502 E. Central Texas Express Killeen, TX 76541

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Hawthorn Suites by Wyndham Killeen/Ft Hood  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Hawthorn Suites by Wyndham Killeen/Ft Hood  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Hawthorn Suites by Wyndham Killeen/Ft Hood  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Hawthorn Suites by Wyndham Killeen/Ft Hood  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Hawthorn Suites by Wyndham Killeen/Ft Hood  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Hawthorn Suites by Wyndham Killeen/Ft Hood  Value
2.05 2 of 5 stars

“Sounded good on paper”

  , Lisle
Thought I had scored a great value by finding a pet-friendly hotel close to my work location. The room had a kitchen; the hotel had laundry and fitness facilities. How bad could it be? I sure was in for a surprise. The room I stayed in the first night caused me some serious sinus issues. The next day, the heat was broken and I was told I'd have to switch rooms - terrible inconvenience when traveling with pets but the air quality in the new room was a major improvement. Found out on my seventh day, that the cleaning staff doesn't typically clean on weekends. Then on Monday, they simply forgot to clean my room. On my final day, I told the front desk not to bother cleaning my room since I'd be checking out later in the day. Was hoping not to stress out my two cats before the trip back home. When I got back to the room, the cleaning staff finally decided to clean. They also surprised me by turning the thermostat up to 89 degrees!This is a very tired property with extremely bare-bones staffing. Some remodeling and customer service training would go a long way. Huge disappointment.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.