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Hawthorn Suites by Wyndham Franklin / Milford Area

835 Upper Union Street, Franklin, MA 02038 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area
  • Phone Numbers
      Phone: 1-508-553-3500
      Fax: 1-508-404-2197
  • No smoking
  • Maximum of two pets are allowed for a non-refundable charge of $50 per stay. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
835 Upper Union Street Franklin, MA 02038

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Value
1.05 1 of 5 stars

“RUN DOWN”

  , Franklin
Stayed 4 nights at Franklin Ma location. I will never again stay here as they first overbooked my reservation and told me no room available except handicapped accessible rooms. I agreed to available room which after moving into 2 rooms, found that both a/c units did not work, each room had broken fixtures or burnt out light bulbs. Front desk staff seemed annoyed that I was not willing to stay in room without a/c. All staff also seemed too casual and not what I would expect from a hotel. Staff offered to book me in another hotel as they had overbooked, but upon calling other hotel they could not provide me a room. Fortunately I was traveling in a group which had reserved a room at the hawthorn, and i was able to get staff to give me this room as the coworkers were not staying all nights but reserved and paid for room. Upon finally getting a room which was only possible because of my own groups generosity, I entered the room which was had burnt out light bulbs and a refrigerator that was broken. Because I was staying on business only and just needed a place to sleep i stayed her for 4 nights. However I will never stay at any resorts again owned by this chain. Also fitness room consists of two elliptical machines, a tread mill, bike (not working), and some dumbbells and a TV.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.