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Hawthorn Suites by Wyndham Franklin / Milford Area

835 Upper Union Street, Franklin, MA 02038 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area
  • Phone Numbers
      Phone: 1-508-553-3500
      Fax: 1-508-404-2197
  • No smoking
  • Maximum of two pets are allowed for a non-refundable charge of $50 per stay. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
835 Upper Union Street Franklin, MA 02038

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Rooms
4.05 Average TripAdvisor Service Rating of 4 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Value
1.05 1 of 5 stars

“Motion sensors for A.C. incredibly stupid”

  , Ware
It was 95 plus degrees during my stay. Could never get room to cool because ac was on motion detector. Paid extra for my dog. Dog confined to crate per hotel. Temp in room potentially fatal to dog. It was 80 plus degrees in room. Staff said it was the company and they could do nothing about it. This policy of tying the ac to motion detector to ac totally unacceptable. Was I supposed to do jumping Jacks every 15 minutes so ac would not shut off? That makes sleeping difficult. Makes me incredibly angry recalling this. Woke up more exhausted than I was when I went to bed. ROOM WAS UNLIVABLE! This was regrettable. Otherwise I would have been more than satisfied with hotel. However, the inability to cool the room, and the staff's inability to do anything about it, made this the worst hotel experience of my life.

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