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Hawthorn Suites by Wyndham Louisville/Jeffersontown

11762 Commonwealth Drive, Louisville, KY 40299 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown
Based On 69 reviews69
  • Phone Numbers
      Phone: 1-502-261-0085
      Fax: 1-502-266-7538
  • No smoking
  • Pets with a max weight of 85 lbs are allowed for a non-refundable charge of $15 USD for the first night and $10 each additional night, up to a maximum of $150. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
See All Reviews
Traveler Reviews brought to you by
11762 Commonwealth Drive Louisville, KY 40299

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Value
2.05 2 of 5 stars

“"Terrible Room Conditions"”

  , Indianapolis
I was apalled by the condition of my room when I checked in, granted it was late that night (after midnight) due to business that day. But when I walked in my room every light was on in the place, TV was on, window wide open, every cabinet in the kitchen area was wide open, like the place had just been recently insecticidal bombed. Pillows were on the desk, one on the floor with their covers drapped over the chair. Toaster was in the sink, no coffee pot in the coffee machine, and worst of all was the bathroom, there was a pile of #2 still in the toilet that had never been flushed let alone cleaned and no shower curtain on the shower. Towles and linen seemed to be fresh and it was late so I stayed, called down once to the office but no one picked up, no one around the next morning for check out and to advise of the room situation. I had a meeting to get to so I just put my room key on the counter and left......NOT A GOOD EXPERIENCE!!!!!!! My company has a business account there with one of our offices down the street which is why I stayed there, but informed them they should change hotel accounts if our other out of town employees and guests have to put up with those type of conditions........Bill Worley

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.