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Hawthorn Suites by Wyndham Franklin / Milford Area

835 Upper Union Street, Franklin, MA 02038 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area
  • Phone Numbers
      Phone: 1-508-553-3500
      Fax: 1-508-404-2197
  • No smoking
  • Maximum of two pets are allowed for a non-refundable charge of $50 per stay. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
835 Upper Union Street Franklin, MA 02038

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Cleanliness
2.05 Average TripAdvisor Location Rating of 2 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Value
3.05 3 of 5 stars

“lipstick on a pig or not done with a remodel?”

  , Hays
I wanted a special couple of nights for my wife and booked a room with a hot tub. Internet didn't work in the room so I'll never know if the hot tub works. The night clerk (who was ill and shouldn't have been working with the public) didn't know what to do, but we finally convinced him to move us to another room. Internet was slow and sporatic everywhere except the lobby. The heater made sounds, the sound on HBO didn't work on the old TV, the water on the stool ran to fill the tank every 5 or 6 minutes until I shut it off to sleep, and although I was told there would be a reception on the first night of the stay - it didn't happen (maybe the clerk was too ill to pour beer).While I don't know if ownership is trying to put lipstick on a pig by making things look good and not worry about the details of what guests want or they are just not done with a remodel, something should be done immediately or the facelift won't matter because no one will return.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.