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Hawthorn Suites by Wyndham Louisville/Jeffersontown

11762 Commonwealth Drive, Louisville, KY 40299 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown
Based On 61 reviews61
  • Phone Numbers
      Phone: 1-502-261-0085
      Fax: 1-502-266-7538
  • Pets with a max weight of 85 lbs are allowed for a non-refundable charge of $15 USD for the first night and $10 each additional night, up to a maximum of $150. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
11762 Commonwealth Drive Louisville, KY 40299

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Value
3.05 3 of 5 stars

“Excellent desk and breakfast staff!”

  , Sparta
Upon arrival we were greeted very warmly by the front desk staff that was on duty. I did request a first floor room for my 80 year old mom whom was staying with us and was not accomodated but offered two single rooms at an inflated price that was declined. Breakfast service was outstanding and the food was identical both days we stayed here. Our room did not have a hair dryer, corkscrew or can opener in it. The hair dryer that was delivered 40 minutes after request was brand new in the box. The master room closet had trim missing from the ceiling as someone had gone in the access panel to perform some work and insulation all over the shelf in the closet. The toaster had crumbs and stuff all over and in it and hadn't been cleaned in who knows how long. The stove surface had swirl marks all over it and appeared to have spread whatever grease was on its surface rather than it having been cleaned. Room service never entered our room the morning after our first night. I'm not sure if they did after we checked out. This was truly a disappointing stay at a Wyndham faclilty and far less than we ever expected. The room items are the type of thing you would expect from a motel property, definitely not a Wyndham property. Not sure that I would stay here again after this past experience.

Other Recent Traveler Reviews from Hawthorn guests:

5.0 of 5 stars

 
3.0 of 5 stars

 
2.0 of 5 stars

 

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