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Hawthorn Suites by Wyndham Columbus West

5505 Keim Circle, Columbus, OH 43228 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham Columbus West
  • Phone Numbers
      Phone: 1-614-853-6199
      Fax: 1-614-853-6198
  • Up to 2 pets less than 40 lbs each are allowed for a non-refundable charge of $25 per night. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
5505 Keim Circle Columbus, OH 43228

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Hawthorn Suites by Wyndham Columbus West  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Hawthorn Suites by Wyndham Columbus West  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Hawthorn Suites by Wyndham Columbus West  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Hawthorn Suites by Wyndham Columbus West  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Hawthorn Suites by Wyndham Columbus West  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Hawthorn Suites by Wyndham Columbus West  Value
1.05 1 of 5 stars

“Never, Never Again”

  , Houston
I am shocked that 'Wyndham" would put their name on this hotel. Really dirty room, old, broken-down beds, a broken desk chair, indifferent front desk, trash, exposed plumbing and mouse traps in the front flower beds / parking lot areas. Breakfast was dismal and they were out of coffee by 8:15 - no staff present (even at the front desk) to address the issue. The evening 'happy hour reception' was a joke - four canned beers, a breakfast decanter of white wine, and limp, reheated frozen food such as onion rings and chicken wings - just not good. (No way I would eat anything other than pre-packaged foods at their breakfast / evening buffet, anyway, based upon the lack of cleanliness observed in this hotel). I don't understand why a property that has apparently undergone recent renovations would put granite countertops throughout the room but then provide cheap, old broken-down beds. The hotel felt really dirty; and my guest room was really, really dirty. The floor had old, dried-up pieces of pasta on it when i checked in. It was never cleaned and was still there when I left. stained, dirty tile, stained dirty carpet, stained, dirty WALLS. YUCK. Their motto seems to be 'we just don't care". I will NOT stay at any Wyndham property ever again.

Other Recent Traveler Reviews from Hawthorn guests:

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.