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Hawthorn Suites by Wyndham Franklin / Milford Area

835 Upper Union Street, Franklin, MA 02038 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area
  • Phone Numbers
      Phone: 1-508-553-3500
      Fax: 1-508-404-2197
  • No smoking
  • Maximum of two pets are allowed for a non-refundable charge of $50 per stay. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
835 Upper Union Street Franklin, MA 02038

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Hawthorn Suites by Wyndham Franklin / Milford Area  Value
3.05 3 of 5 stars

“Hotel Rooms Were FIne, but the food needs work & hotel needs more staff”

 
The help all were doing their best, but they need more people in the bar/dining room in the evening. There was just one guy trying to man the bar, kitchen and take orders. It was absolutely ridiculous. He deserves credit for not walking off the job. The food was ok, but would have been better if he had not been spread so think. Breakfast, however, was abysmal. We've stayed at this hotel a number of times and breakfast has never been worse: greasy eggs, crunchy oily grits & flabby bacon; unripe fruit; questionable bread; waffle maker that did not work properly; no hot cocoa, etc. I ended up eating popcorn in my room. I don't expect a lot at breakfast, but this was absolutely horrendous. The guy working the front desk deserves an award for doing his absolute best to keep everything moving throughout the hotel. Everyone was nice, but the hotel desperately needs management, extra staff and a breakfast cook.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.