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Hawthorn Suites by Wyndham Napa Valley

314 Soscol Ave, Napa, CA 94559 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham Napa Valley
  • Phone Numbers
      Phone: 1-707-226-1878
      Fax: 1-707-226-1448
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
314 Soscol Ave Napa, CA 94559

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Hawthorn Suites by Wyndham Napa Valley  Cleanliness
1.05 Average TripAdvisor Location Rating of 1 of 5 for Hawthorn Suites by Wyndham Napa Valley  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Hawthorn Suites by Wyndham Napa Valley  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Hawthorn Suites by Wyndham Napa Valley  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Hawthorn Suites by Wyndham Napa Valley  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Hawthorn Suites by Wyndham Napa Valley  Value
1.05 1 of 5 stars

“ABSOLUTELY HORRIBLE”

  , Oklahoma City
This was the worst experience I have ever had at a hotel. The front desk "lady" told me that the room that I had booked and paid for was my preference not a guarantee. The room I reserved had two beds and the room I was given had one. When I explained that we needed 2 beds she told me to, "Shut up. Go to the room you were given or leave the premises, I don't care. I'm done with you." She also refused to call a manager. I don't think it was an accident that around 11:30 after we had gone to bed, the front door unlocked. The front desk had given someone a key to our room. Thank goodness we had the chain locked as well. She claimed it was a mistake. I will never stay here or at a hotel carrying this name. My advice to anyone considering this hotel, DON'T DO IT. I have never been treated so rudely!

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.