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Hawthorn Suites by Wyndham Louisville/Jeffersontown

11762 Commonwealth Drive, Louisville, KY 40299 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown
Based On 66 reviews66
  • Phone Numbers
      Phone: 1-502-261-0085
      Fax: 1-502-266-7538
  • Pets with a max weight of 85 lbs are allowed for a non-refundable charge of $15 USD for the first night and $10 each additional night, up to a maximum of $150. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
11762 Commonwealth Drive Louisville, KY 40299

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Hawthorn Suites by Wyndham Louisville/Jeffersontown  Value
3.05 3 of 5 stars

“Understaffed”

  , Cumming
Checked in and went to settle into room only to discover that all of the lights (except one light bulb in one fixture) were burnt out. The lone light was not enough to illuminate the room and it had a cave-like quality. I returned to the front desk where the clerk was doubling as restaurant attendant. I was assigned to another room. The second room was better, but also had burnt out lights. I like to read in bed, but the bedside lamp did not work (either bad bulb or lamp). I requested either a new light bulb or a new lamp and the front desk clerk told me would send maintenance to check on it. No one came to check and the front desk clerk never followed up. When I checked out, I had to ask front desk for my receipt and the clerk acted like I was bothering her...so I never mentioned the lamp (or lack thereof) and just took my receipt and left.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.