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Hawthorn Suites by Wyndham Sacramento

321 Bercut Drive, Sacramento, CA 95814 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham Sacramento
  • Phone Numbers
      Phone: 1-916-441-1200
      Fax: 1-916-319-7093
  • No smoking
  • Pets with a maximum weight of 25 lbs are allowed for a non-refundable charge of $50 per pet. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
321 Bercut Drive Sacramento, CA 95814

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Hawthorn Suites by Wyndham Sacramento  Cleanliness
2.05 Average TripAdvisor Location Rating of 2 of 5 for Hawthorn Suites by Wyndham Sacramento  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Hawthorn Suites by Wyndham Sacramento  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Hawthorn Suites by Wyndham Sacramento  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Hawthorn Suites by Wyndham Sacramento  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Hawthorn Suites by Wyndham Sacramento  Value
3.05 3 of 5 stars

“Average experience at average hotel”

  , Glencoe
This property did not reflect the quality of Wyndham hotels where I've previously stayed. The room was acceptable and the lobby had coffee available. However, even basic breakfast was not available when I left for the airport in the morning. The shuttle service was convenient from the airport to the hotel. But the check in process was very slow and neither very polite nor welcoming. After waiting 20 minutes to check in, I was told that the morning shuttle to catch my flight was booked, and I would need to take a taxi to the airport for $30. Travelers should be warned that the availability of a free shuttle service apparently does not guarantee that it will be available. Other travelers were complaining about parking and shuttle issues when I checked in. Check-out was fast and more helpful, with the desk clerk even cancelling my pre-booked taxi and arranging a shuttle seat after all. However, this only took place because of another problem: unreserved passengers took the seats of reserved passengers on the scheduled shuttle. An additional airport shuttle was unexpectedly booked for bumped passengers due to complaints, making seats available for others, myself included. This experience shows that services and treatment can vary at this hotel and are inconsistent. consistent. Next time I will seek a better hotel closer to the Sacramento Airport. It was not inexpensive considering the location and quality overall.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.