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Hawthorn Suites by Wyndham Oakland/Alameda

1628 Webster Street, Alameda, CA 94501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Hawthorn Suites by Wyndham Oakland/Alameda
  • Phone Numbers
      Phone: 1-510-522-1000
      Fax: 1-510-522-1011
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
1628 Webster Street Alameda, CA 94501

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Hawthorn Suites by Wyndham Oakland/Alameda  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Hawthorn Suites by Wyndham Oakland/Alameda  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Hawthorn Suites by Wyndham Oakland/Alameda  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Hawthorn Suites by Wyndham Oakland/Alameda  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Hawthorn Suites by Wyndham Oakland/Alameda  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Hawthorn Suites by Wyndham Oakland/Alameda  Value
3.05 3 of 5 stars

“This is an older property, I get that. However, the...”

  , Orlando
This is an older property, I get that. However, the furniture was VERY old and well worn. We reserved a queen suite, expecting a sofa bed in the living rm. No sofa bed. Checked with clerk at 10 pm, was told that would be an Executive Suite. When asked if we could change, was told that none were available for the length of our stay - 3 nights. No rollaway bed available. Cancelled 2nd and 3rd nights. Breakfast ok, but sweet rolls tasted like disinfectant smell in hotel. Both night auditor and morning clerk verified to my husband that what we asked for - sofa bed or rollaway WERE available night before for our intended stay of 3 nights. They couldn't understand why we were told they were not an option. Disappointed with Wyndham's upkeep of this hotel. Property - lobby and outside - great. Rooms, food, and pm desk clerk below standard. Check-in clerk was uninterested in my questions. Check-out clerk great. I will base my ratings below on my bad experience when checking in and trying to obtain a room suitable for our family, because I feel you should be aware of this bad experience.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.