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Hawthorn Suites by Wyndham Lubbock

4435 Marsha Sharp Freeway, Lubbock, TX 79407 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Hawthorn Suites by Wyndham Lubbock
  • Phone Numbers
      Phone: 1-806-792-3600
      Fax: 1-806-792-3601
  • Maximum of 2 pets are allowed for a non-refundable charge of $150 per stay. ADA defined service animals are also welcome at this hotel.

Hawthorn Suites by Wyndham
  • Suites with fully equipped kitchens
  • Complimentary hot breakfast, free wifi
  • Evening social hours, fitness center
  • Extended stay rates for longer stays
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Traveler Reviews brought to you by
4435 Marsha Sharp Freeway Lubbock, TX 79407

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Hawthorn Suites by Wyndham Lubbock  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Hawthorn Suites by Wyndham Lubbock  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Hawthorn Suites by Wyndham Lubbock  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Hawthorn Suites by Wyndham Lubbock  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Hawthorn Suites by Wyndham Lubbock  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Hawthorn Suites by Wyndham Lubbock  Value
2.05 2 of 5 stars

“I had no heat and they didn't care. Below Average place with bad customer service.”

  , Greenville
I had to stay there for 3 weeks. The first week was not too bad. They tried to do some remodeling and did not do the finishing that should have been done. 2nd week had no hot water for three days. I asked for it to be fixed every morning and it was not fixed until my last day. The next week was my real issue as I had just worked 17 hours and got back to my room at 1am and had no heat and it was 15 degrees outside. I called front desk and they told me there was nothing he could do. I told them the next morning that I was not going to pay for that night and they only gave me $37 off of my bill. I told them that this was not acceptable but they did not care.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.